VA.NET

Moving Soon?

If you are staying within our coverage area and wish to continue service, we request that you contact us and provide your new address and phone number.

If you would like your Internet service to be active by the day you move, please contact us 2 weeks prior to your moving date. This allows time to ensure service availability and enables us to provision service to your new location.

If you have our Dial-up service, please ensure that the Dial-up number at your new location is a local call to you. If you are not sure then check your phone book or contact your local telephone provider.

Please be advised: CTI Networks, Inc is not responsible in any way for long distance phone charges.

If you are staying within our coverage area and wish to continue service, we ask that you supply us with your new address and phone number. You will need to make sure you are still dialing a local phone number at your new location. You can find a local dial-up number by using our Access Number Lookup Database. You can verify that this number is local by checking in your phone book or with your local telephone company. We are not responsible for any long distance charges incurred by using the VA.NET Internet service.

1. First you will need to download and install a ftp client onto your computer. Here is the link to the client that we use: FileZilla.

Be sure to click on the client version and not the server version
2. Once your Ftp client has been installed onto your computer you will need to open it.
3. After your ftp client has been opened. Enter the following criteria into their appropriate fields and then click on Connect.

For filezilla you would click on "Quickconnect."
- Host: user.va.net
- Username: (Your VA.NET email address)
- Password: (Your password)

How do I access my files on web drive?

A new version of web drive will be available soon.